Our History
Founded as Key Management Group in 2000, Key Hotels & Resorts has a twenty-year proven track record of advancing RevPAR, RevPAR Index, and overall top-line and bottom-line performance for its portfolio of first-class independent and boutique hotels and resorts all around the world. In servicing our hotels, our Corporate Executives draw from over two-hundred years of combined expert management, development, marketing and culinary leadership experience with some of the finest hospitality companies including: Hilton Worldwide, The Ritz-Carlton, Marriott International, Hyatt Hotels, and Trump Hotels. Coupled with an incomparable level of passion and personalized care, Key continues to deliver superior results to its exclusive portfolio of hotels, resorts, and condo-hotels around the world.
Our Vision
We are a world-class company of hospitality professionals passionately committed to creating exceptional guest experiences, dedicated to the sustained financial performance of our properties, and devoted to the care of our team-members for our portfolio of first-class hotels and resorts.
Our Executive Team
John Laclé
Managing Director | LinkedIn Profile
John Laclé is an experienced Hotelier with over twenty years of Operational, Sales & Revenue, and General Management leadership experience in Hospitality. John has a proven track record of leading highly trained teams of hospitality professionals in elevating operational and financial performances of upscale and luxury hotels and resorts for branded and independent hotels. He has five years of General Management experience, successfully operating high-performance hotels and resorts in Miami, Florida, and ten years of Sales & Marketing, Revenue Management and Commercial Management experience in various international markets. John holds a Bachelor’s Degree in Hospitality Management from Florida State University and an MBA from the University of Miami. John is also Green Belt Six Sigma and Lean Management certified. To contact John Laclé, please email: jlacle@keyhotelsandresorts.com.
Julia Mayrhofer
Chief Commercial Officer | LinkedIn Profile
Julia Mayrhofer Julia has held titles including Cluster Director of Revenue for The Ritz-Carlton Caribbean & Mexico luxury resort collection (Aruba, Grand Cayman, Jamaica, Cancun, and St. Thomas) and most recently, was at the helm of Belvar Hotels’ Revenue Management Team as Corporate Director of Revenue Strategy composed of 100+ Marriott franchised and independent hotels in the U.K., the Netherlands, Denmark, Sweden, Norway, Italy, Poland, Iceland, and Belgium. Serving a dual role as Lecturer for Revenue Management at the prestigious Hotel School the Hague, Julia offers a wealth of modern-day experience in elevating RevPAR for our portfolio of hotels and resorts. To contact Julia Mayrhofer, please email: jmayrhofer@keyhotelsandresorts.com.
Albert Laclé
Managing Partner | LinkedIn Profile
Albert Laclé…a seasoned sales and marketing executive, trained with such industry giants as Intercontinental Hotels, Holiday Inn Corporation and Halloran Hotels, he held positions of Vice President of Sales and Marketing for the Sands Casino Hotel, Senior Vice President of Marketing with Inter-Hotels Hospitality Services and Executive Director of Marketing for the Trump Taj Mahal in Atlantic City. Mr. Laclé studied marketing at Cornell University and holds a degree in Hotel Management. He speaks fluent English, Spanish, Dutch, and Papiamento. To contact Albert Laclé, please e-mail alacle@keymanagementgroup.com
Walter Kohlross
Managing Partner | LinkedIn Profile
Walter Kohlross … a trustee for The Academy of Hospitality Science (5 Star Diamond Award), member of the Chaine de Rotisseurs Society, former member and chairman of the American Hotel-Motel Association (Food & Beverage) and a Certified AHMA Food & Beverage Executive. Mr. Kohlross trained in the fine hotels of Europe, including Hotel-Intercontinental, Geneva and Trust House Forte, London. He spent 16 years developing new properties with Westin Hotels Worldwide. His track record of successful openings includes the Carlton-Hotel, Johannesburg, S.A. and the tower for the Century-Plaza, Los Angeles. He was part of the development and opening team at the Trump Taj Mahal, Atlantic City, where he held several senior executive positions including Senior Vice President of Hotel Operations. He also spent a number of years in charge of European casino marketing. Mr. Kohlross’ expertise is in Hotel Operations and Food & Beverage, with an emphasis on new property opening, conceptualization and project planning. He also has extensive experience in business development, budgeting, planning and administration. He speaks fluent English, German, and French. To contact Walter Kohlross, please e-mail wkohlross@keymanagementgroup.com