THE STANDARD
FIRST-CLASS HOSPITALITY
Hospitality with heart built on anticipatory service standards and a caring plus-one service culture


FOUR-STAR PRODUCT STANDARDS
Four-star level room product and property standards ensuring consistency in guest satisfaction
PROPERTY MANAGEMENT SYSTEM
MEWS PMS, quite simply the industry’s finest Property Management System designed to simplify and automate all operations for guests and hotel operators

QUALITY ASSURANCE AUDITING
Periodic quality assurance audits reviewing the property’s performance in the areas of Human Resources, Risk Management, Accounting Operations and Food & Beverage
VOICE OF THE CUSTOMER
Secret shoppers and Voice of the Customer dashboarding & benchmarking offering insights into guest experiences for continuous operational improvement
