Quality Assurance

Offering a first-class hotel operation to one guest is easy. Doing so for each guest every time is what separates the great properties.

Key Hotels and Resorts offers a thorough and periodic quality assurance audit review of the hotel’s operation, maintenance, finances, human resources, bookkeeping, and food & beverage. Each Fundamental to ensuring the highest levels of quality. Each review is complemented with an improvement planner, allowing for the continuous improvement of the hotel.